CH Robinson’s Dillon Chauhan writes:
With the holiday shopping season quickly approaching, retailers should be preparing not only for the surge in sales but also the surge in returns. Without careful planning, returns can have a serious impact on your supply chain—including eroding margins, complicated inventory flow, and added stress to your warehouses.
For every $1 billion in sales, the average retailer incurs $145 million in merchandise returns. In terms of holiday …
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