South Korea’s Fair Trade Commission is investigating the rapid growth of Chinese e-commerce giant AliExpress, following a record number of consumer complaints.
In 2023, the Korea Consumer Agency received 475 complaints about AliExpress’s compliance with rules on refunds, returns and storage of customer data – triple the number of complaints in 2022, and in January this year alone, 212 new complaints were reported.
The investigation is a warning shot across the surging …
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