BBC reports:
Fashion giant H&M has become the latest retailer to charge shoppers who return items bought online.
Customers now must pay £1.99 to return parcels either in store or online, with the cost taken from their refund. However, returns are still free for H&M members.
Rival retailers such as Zara, Boohoo, Uniqlo and Next already charge for online returns.
An H&M spokesperson told the BBC the move was introduced in the summer…
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