Carriers need to become more collaborative partners in their customers’ supply chains and recognise that “it’s not all about transport”.
Director of the Global Shippers Forum James Hookham (pictured) told The Loadstar the experience gained during the pandemic had highlighted “a level of detachment” between, particularly maritime and rail, carriers and the needs of their customers.
“There is a question I’m receiving much more by shippers surrounding the myopic focus of their …
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